SHIPPING INFORMATION
MALAYSIA
We use either the GDex or custom deliver &
pick up arrangement, depending on the shipping address and shipping weight:
- 1 working day
1. Within Peninsular Malaysia: RM8.00 (First 500gram), additional RM2.00 (Next
500gram).
2. Sabah & Sarawak : RM15.00 (First 500gram), additional RM5.00 (Next 500gram).
Courier Rate
Custom deliver & pick up
Please contact us for
deliver or pick up arrangement for shipping items that are more than 10kgs and
within KL or Selangor.
SINGAPORE & OTHER COUNTRIES
We use Pos Malaysia registered parcel shipping to deliver to Singapore and package is trackable from Singpost website. While for other countries, our priority delivery choice will be FedEx but customer can pick their own favorable courier company.Please kindly contact us for quoting the total shipping for your order.
RETURNS INFORMATION
If you are not satisfied with any
product, please contact us
within 5 days of receiving your product. Please specify your order, and reason
for dissatisfaction. We will review your request and work with you to meet your
expectations.
We will only reprint product after reviewing your
request. However, we are not responsible for typing, image, color or design errors
introduced by customers in the artwork/document creation process. In an effort
to keep costs down and pass those savings along to our customers, we does not
review artwork/documents for content or spelling. In no way shall either AxxA Cetak Sdn. Bhd.. or its subsidiaries, officers, directors or employees be liable
for any special incidents, indirect or consequential damages, mistakes or
rejects of any kind.
Please note that it is a known fact within the printing industry that 100%
process color accuracy is not presently possible with the current print
technology. Therefore, even if a monitor color calibration has been done, there
still will be a chance for color mismatch either cause by the paper type or the
printer color profile. Even if the printing company were to employ highly
experienced personnel including the latest press technology, the outcome of
color of the printed product will always slightly differ from the original
artwork.
